Refund policy

At Kamari by Shivali + Pakhi, we take pride in delivering exceptional pieces crafted with utmost care and attention to detail. While we do not offer refunds or returns, we stand behind the quality of our products.

In the unlikely event that you receive a defective item, we are more than happy to provide an exchange. Simply reach out to our customer service team within 2-3 days of receiving your order, and we will swiftly assist you in exchanging the item for a flawless piece that meets our high standards.

Your satisfaction is our priority, and we are committed to ensuring that you have a positive shopping experience with us. Feel free to contact us with any questions or concerns regarding our exchange policy.